These are the stories of people who have already been through the research: what they were looking for, what they found and how it changed the conversations at home. The photos are from the center's own shoots and are published only with the families' permission.
We asked our clients what mattered most to them. We publish their words exactly as they allowed us to show them.
We knew our great-grandfather by name only. Within six months they found parish records going back to 1848, and along with the report they sent a scan of a revision list with the whole family recorded household by household. My daughter read it out loud — and suddenly it turned out we're from those very Moseykins.
I was looking for my grandfather, who went missing in action. They found not just his service records but also his burial place. The whole family went there and laid flowers. Thank you for seeing it through instead of brushing me off with “no information found.”
I ordered the book for my father's seventieth birthday. He leafed through it in silence for about twenty minutes, then said: “There, now I have something to pass on to the grandchildren.” We chose the cover together with the manager, and everything was ready in time for the date.
I made a memory page for my mom — with her voice: we still had a recording of her singing. We put the QR code on the plaque. Relatives come, point their phones at it and listen. That's worth more than any words.
I started on my own in the account, added what I remembered, then brought in the genealogists. It's convenient having everything in one place: the tree, the scans and the chat. Relatives from three cities add to it in the evenings.
Special thanks to the manager: I messaged the chat about every little thing, and the replies were always calm and to the point. Not once did I feel like I was being a nuisance.
We show and explain every finding: what the document is, where it came from and what it tells us. In Relic Chat it's the same conversation in writing, for when there's no time to meet.
We never publish surnames, addresses or documents without the family's consent.
The report and ancestry book are handed to the family in person — at our office or by delivery.
The first conversation is free: a genealogist will review what's known and tell you whether there's a chance of finding documents.
We'll call you back during business hours. If it's urgent, call 8 800 550-58-90.
